PGY1 Managed Care Pharmacy Residency Program
Program Purpose
Postgraduate year one (PGY1) residency programs build upon Doctor of Pharmacy (PharmD) education and outcomes to develop pharmacist practitioners with knowledge, skills, and abilities as defined in the educational competency areas, goals, and objectives. Residents who successfully complete PGY1 residency programs will be skilled in diverse patient care, practice management, leadership, and education, and be prepared to provide patient care, seek board certification in pharmacotherapy (i.e., BCPS), and pursue advanced education and training opportunities including postgraduate year two (PGY2) residencies.
The OSUHP PGY1 Managed Care Pharmacy Residency Program is committed to diversity, equity, and inclusion by fostering a culture that values our diversity of identities, experiences, and thoughts. The staff-led Inclusion, Diversity, Equity and Awareness Council as well as the Health Equities and Outcome Workgroup at the OSUHP foster an environment that helps our team members deliver optimal and equitable care to all patients. An inclusive environment is an important part of creating high-quality healthcare, improving relations with our local community, and positively affecting the health of our team and plan members. We know that each of our pharmacy residents brings a unique voice and set of experiences that enriches our conversations, strengthens our awareness, and helps us grow as pharmacists and leaders. Through listening and valuing all voices in healthcare, we can collectively work toward reducing systemic biases and ensure fair and equitable treatment of all people.
Our residents receive the support and training necessary to:
- Achieve competency in executing basic clinical, operational, and administrative functions within managed care pharmacy
- Collaborate with patients, providers, clients, and vendors to positively impact health outcomes via patient-centered and population-based care
- Lead the creation, implementation, and evaluation of quality improvement initiatives within managed care pharmacy
- Foster personal and professional development via participation in leadership activities, emphasis on responsibility, and self-reflection on performance
- Develop the knowledge, skills, and mind-set necessary to succeed at advanced post-residency positions
Program Specifics
The OSUHP pharmacy team is responsible for managing all aspects of pharmaceutical care in health plan design and delivery. This includes maintaining the relationships with the Office of Human Resources and the Pharmacy Benefit Manager. The pharmacy team works within an integrated environment and as such the resident will encounter many learning experiences that are intermingled with related experiences and cyclical business processes. Required learning experiences are devised to provide the resident clear expectations of pre-defined residency goals and objectives while providing the opportunity for the resident to function within “real world” scenarios. Residents will acquire and refine their skills within a welcoming environment fostered by the staff-led Inclusion, Diversity, Equity, and Awareness (IDEA) Council and Health Equities and Outcome Workgroup (HEOW). The PGY1 Managed Care Pharmacy Residency at the OSU Health Plan is committed to developing professionals who embrace diverse perspectives and prioritize the delivery of optimal and equitable care to all patients.
The order in which each resident completes the required learning experiences is based on an individualized development plan; however, all residents start the residency year with the orientation learning experience. Orientation includes a review of the residency manual, the practice environment, comprehensive training on plan software, policies, and procedures as well as focused clinical reviews and coaching.
Learning Experiences
REQUIRED LEARNING EXPERIENCES:
Concentrated Learning Experiences:
- Orientation (duration: 5 weeks, 40 hours per week)
Longitudinal Learning Experiences:
- Clinical Data Analysis & Implementation (duration: 44 weeks, 2-10 hours per week)
- Comprehensive Medication Management (duration: 47 weeks, 10 hours per week)
- Utilization Management (duration: 47 weeks, 10 hours per week)
Extended Learning Experiences:
- Advanced Drug Information (duration: 14-16 weeks, 8-10 hours per week)
- Clinical Programs & Account/Vendor Management (duration: 14-16 weeks, 8-10 hours per week)
- Formulary Development & Evaluation (duration: 14-16 weeks, 8-10 hours per week)
- Pharmacy Leadership (duration: 24 weeks, 2 hours per week)
- Student Precepting (duration: 12 weeks, 4 hours per week)
- Student Teaching (duration: 12 weeks, 10 hours per week)
ELECTIVE LEARNING EXPERIENCES:
The residency program director will make every effort to customize the training program to an individual resident’s interests and needs that are identified via ongoing assessments of knowledge, skills, attitudes, and abilities. The program does not currently offer elective learning experiences, but unique projects and opportunities for participation in plan initiatives may be offered and/or accommodated at the discretion of the program director.
HOW OUR RESIDENTS BUILD A STRONG FOUNDATION OF KNOWLEDGE AND SKILLS:
Through participation in learning experiences, and with the support of our pharmacy, nursing, data analysis, and management teams, each resident will acquire exposure and training in the following areas:
- Pharmacy benefit design
- Formulary management
- Utilization management
- Drug information
- Comprehensive medication management
- Account management
- Vendor management
- Data analysis
- Project management
- Program implementation
- Policy development
- Outcomes evaluation
- Quality improvement
- Population health services
- Value-based contracting
- Teaching (both didactic and experiential)
For more information, view our PGY1 Managed Care Pharmacy Residency Program Brochure.
What Makes Our Program Unique
While Ohio State itself is a large campus with many opportunities, our residents benefit from a small, intimate atmosphere with frequent one-on-one interactions with preceptors who are highly committed to developing and growing the residents’ knowledge and skills. Our program is designed to provide exposure to multiple aspects of managed care pharmacy, allowing our residents the opportunity to discover their passions and to advance in a variety of managed care roles. As a result of our relationship with The Ohio State University Wexner Medical Center and The Ohio State University College of Pharmacy, residents also have the option to obtain a teaching certificate and participate in networking opportunities with ambulatory, community, and medical center pharmacy residents.
Preceptors
Amanda Bain, PharmD, MPH, MBA
Residency Program Director
Director, Pharmacy and Care Management
Amanda.Bain@osumc.edu
Amanda Bain is the Director of Pharmacy and Care Management for The Ohio State University Health Plan. She is also the director for the managed care pharmacy residency program and serves as the primary preceptor for the clinical programs management, pharmacy leadership, and residency project learning experiences. She has had the pleasure of chairing and/or serving numerous Academy of Managed Care Pharmacy (AMCP) committees and representing AMCP on several expert panels and workgroups. She is a past president of The Ohio State University AMCP chapter and a past Secretary/Treasurer of the Ohio-Kentucky Affiliate. In addition to training managed care residents for their future careers, she enjoys implementing winning strategies for OSUHP’s pharmacy residents and friends team in their pursuit of further titles at the Buckeye Wellness Amazing Race to Wellness and Dodgeball Classics.
J.L. Nelson, PharmD
Residency Preceptor
Specialty Practice Pharmacist
J.L.Nelson@osumc.edu
JL Nelson is a specialty practice pharmacist at The Ohio State University Health Plan. They are a former OSU Health Plan pharmacy resident and are proud to have joined the preceptor team. JL serves as the primary preceptor for the formulary and utilization management learning experience and co-precepts the longitudinal patient care learning experience with Erika Smith. Between residency and becoming a preceptor, JL worked for Molina and Aetna in multiple managed care roles (prior authorization review, telephonic MTM services, quality improvement). As a preceptor, JL specializes in providing targeted feedback to develop policy writing skills and critical analysis of clinical trial data.
Erika Smith, PharmD
Residency Preceptor
Specialty Practice Pharmacist
Erika.Smith@osumc.edu
Erika Smith is a specialty practice pharmacist at The Ohio State University Health Plan. She is the primary preceptor for the advanced drug information learning experience and co-precepts the longitudinal patient care learning experience with JL Nelson. Erika completed her BS and PharmD at the University of Michigan before moving out west to complete a PGY1 at the VA Sierra Nevada Health Care System. She worked in a variety of inpatient and ambulatory care settings and gained board certification before transitioning to a position in oncology and investigational drug management. Erika eventually came back to the Midwest to be near her family and found a place in the OSU Health Plan managed care pharmacy team. As a preceptor, Erika is passionate about helping residents and students become comfortable with the “gray area” of medicine where there are no clear answers.
Ericka Hoffine, PharmD, BCACP
Residency Preceptor
Specialty Practice Pharmacist
Ericka.Hoffine@osumc.edu
Ericka Hoffine is a specialty practice pharmacist at The Ohio State University Health Plan. She received her PharmD from Ohio Northern University, where she also completed her general PGY1 residency with a focus on ambulatory care. Ericka began her career at OSU in 2015 with the Outpatient Pharmacy. During her tenure, she led the expansion and improvement of key pharmacy services for multiple practice sites, working in partnership with inpatient teams. Ericka’s passion for improving medication access led her to managed care in 2023, and she feels fortunate to have the opportunity to explore this side of pharmacy. As a preceptor, Ericka focuses on encouraging residents and students to think critically, be creative in their problem solving, and develop their own authentic pharmacy practice.
Greg Wilson
Residency Preceptor
Director, Benefits & Analytics
Gregory.Wilson@osumc.edu
Greg Wilson is the Director of Pharmacy Benefit Services and Data Analytics for the OSU Health Plan. He precepts the Client and Vendor Management rotation, drawing on his 30+ years of experience in the private and public sector with PBM organizations. Greg is passionate about optimizing benefit design and contracting as well as identifying areas of fraud, waste, and abuse to decrease costs for our members.
Tasneem Motiwala, PhD, MPH, SMBA
Residency Preceptor
Advanced Analytics Consultant
Tasneem.Motiwala@osumc.edu
Tasneem Motiwala is an Assistant Professor in the Department of Biomedical Informatics and an Analytics/Informatics Consultant at The Ohio State University Health Plan. Her work is focused on population health, outcomes evaluation for the different member intervention programs we offer, and establishing bundle payment agreements with The Ohio State University Wexner Medical Center. Prior to completing a Masters of Public Health and transitioning her career to population health and analytics, Tasneem was a research scientist specializing in understanding the mechanisms of cancer to help identify novel therapeutic targets. As the primary mentor for the residency research projects, Tasneem is passionate about guiding the residents through the different steps of the project from inception to culmination in a poster presentation at the Academy of Managed Care Pharmacy Annual meeting.
Current Residents
Jasmeen Khuban, PharmD |
Ruth Pereira, PharmD, MBA |
Past Residents
Recent Residency Projects
- Retrospective Analysis of Continuous Glucose Monitoring Device Utilization Pre and Post Pharmacy Benefit Coverage Expansion
- Retrospective Analysis of Antidepressant Utilization in a Commercial Health Plan Population
- Mental health medication and service utilization in a commercial health plan: a descriptive analysis of trends and sociodemographic factors
- Retrospective Analysis of Medication Fills Following an Initial 90-Day Supply Maintenance Prescription: Medication fill patterns, prescription characteristics, and member socio-demographics
- Retrospective Analysis of Benzodiazepine Use in a Commercial Health Plan Population: Prescribing patterns and socio-demographic factors
- Retrospective Analysis of Stimulant Utilization at a Commercial Health Plan
- GLP-1 Receptor Agonist Utilization and Associated Outcomes in a Health Plan Population with Unrestricted Access
- Evaluating the Outcome of a Health Plan's Diabetes Management Program Impact of social determinants of health.
- Trends in Inflammatory Bowel Disease (IBD) Medication Utilization, disease progression, and healthcare costs in a commercial health plan population.
- Type 2 Diabetes and Mental Health A retrospective analysis of diabetes control among commercial health plan members with comorbid depression or anxiety.
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How To Apply
The 12-month program begins on or near July 1st each year.
For the 2025-2026 program year, candidates must apply through the Pharmacy Online Residency Centralized Application Service (PhORCAS) by January 6, 2025.
Visit PhORCAS to apply. OSU Health Plan participates in and adheres to the rules of the Resident Matching Program. The ASHP NMS Match code is 192514.
Candidates must include the following information with their PhORCAS application:
- Letter of intent
- Curriculum vitae (CV)
- Three professional letters of recommendation
- Official university transcript from a PharmD program at an ACPE-accredited school or university OR a record of FPGEC certification by the NABP.
Program News & Updates
To learn more about the program, join us in-person at AMCP Nexus and/or the ASHP Midyear Clinical Meeting & Exhibition. Otherwise, please feel free to send your residency program questions to Erika.Smith@osumc.edu. We are looking forward to hearing from you.
Our Location
The OSU Health Plan Pharmacy Residency program is located on The Ohio State University campus, with the main office located on Ackerman Road. Our residents benefit from close access to popular Columbus locations, like the Short North, Arena District, Grandview Heights, and easy highway access to many surrounding suburbs. Learn more about making Central Ohio home.
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